FAQ

When will my order ship?

Please allow 2–4 weeks after your order is placed for production and shipping.

USA orders: Once shipped, delivery usually takes a few business days depending on the carrier and destination.

International orders: Once shipped, delivery times vary by country, customs processing, and local carrier handling. International orders may take longer than USA orders.

Will I receive tracking?

Yes. Tracking will be emailed once your package ships.

How do I choose my size?

Our tees use a classic unisex fit. Order your normal size for a standard fit or size up for a relaxed streetwear look.

Please review the Size Chart before placing your order.

Can I cancel an order?

Order cancellations may be accepted before production begins. Once production starts, cancellations may no longer be available because the item is being made for your order.

Do you ship internationally?

Yes, we can ship to USA and international customers where shipping is available at checkout.

International customers are responsible for any customs fees, import taxes, duties, VAT, or local delivery charges required by their country. These charges are not controlled by ValorForge Threads.

Who do I contact for order help?

Contact ValorForge Threads through the Contact page and include your order number.

For the fastest support, include your full name, order number, email used at checkout, and a short description of the issue.

For questions about your order, returns, shipping, or general support, please contact us using the information below.

We aim to respond to customer inquiries as soon as possible during normal business days.