Returns & Exchanges

We want you to feel confident when ordering from ValorForge Threads. Because our preorder items are produced after orders are collected, returns and exchanges may be limited once production begins.

U.S. Orders

If there is an issue with your order, such as a damaged item, incorrect item, or printing defect, please contact us within 7 days of delivery.

Please include:

• Your order number
• Photos of the issue
• A brief description of the problem

If approved, we will review the best available solution, which may include a replacement, exchange, or store credit depending on the situation and item availability.

International Orders

International customers should also contact us within 7 days of delivery if there is an issue with a damaged item, incorrect item, or printing defect.

Please include:

• Your order number
• Photos of the issue
• A brief description of the problem

International returns and exchanges may be limited due to shipping costs, customs requirements, and item availability. Customers are responsible for any customs duties, import taxes, or fees charged by their country.

Size Exchanges

Size exchanges are subject to availability and are not guaranteed for preorder items. Because preorder products are made after orders are collected, we strongly recommend reviewing the size chart before placing your order.

Preorder Items

Once production begins, preorder cancellations, returns, or exchanges may no longer be available unless there is an issue with the item, such as damage, defect, or an incorrect item being sent.

For help, please contact us through the Contact page and include your order number.

For questions about your order, returns, shipping, or general support, please contact us using the information below.

We aim to respond to customer inquiries as soon as possible during normal business days.